*Hiring: Technical Business Analyst / Project Lead – Contract*

Onsite: Plano, TX. One Position

Experience: 5–8 Years (Technical Business Analysis / Project Leadership)

Core Skills: Business Requirement Analysis to Technical Requirements, Cloud-Based Software Solutions, Technical Documentation, System Design, Monitoring Tools, Automation, Incident & Problem Management, SRE Principles, Cross-Functional Collaboration

Other: Hands-on experience with cloud environments, RDBMS knowledge, basic programming understanding (JavaScript, C#, etc.), process documentation, data modeling, workflow automation, product architecture.

Soft Skills: Strong analytical and communication skills, independent and proactive work style, creative problem-solving, attention to detail, and excellent stakeholder management

Nice to Have: Technical Background / Degree Program preferred

To Apply (Email Only): 

Send an email to success@trueleansolutions.com 

Subject:  [FULL NAME] [POSITION TITLE]

In the body of your email, include the following details: 

📍  Current Location:

🛂  Work Authorization / Visa Status:

📅  Interview Availability:

⏳  Notice Period / Earliest Joining Date:

💲  Expected Contract Rate (hourly on 1099 or C2C):

🔗  LinkedIn Profile URL:

📎  Attach your updated resume in Word format (.doc or .docx)

For C2C Candidates, please also include your Employer Details Listed Below: 

🏢 Legal Company Name:

🌐 Company Website:

📬 Address:

📞 Company Phone Number:

📧 Company Email:

👤 Primary Contact Name:

📲 Primary Contact Number:

✉️ Primary Contact Email:

Note: Incomplete applications will not be processed/considered.  

DETAILED JOB DESCRIPTION

What we’re looking for:

• 5+ years of experience as a Technical Business Analyst or Project Lead in a technology-driven environment.

• Solid understanding of cloud-based systems, integration, and monitoring solutions.

• Experience working with payment processing applications.

• Experience with event-driven web UI development (Stencil library, etc.) 

• Experience in requirements definition, process flow analysis, and creating configuration workbooks for complex systems.

• Skilled in preparing executive summaries, functional design documents, detailed technical specifications and data models.

• Strong background in defining SLIs/SLOs, implementing SRE practices, and creating monitoring dashboards and alerts.

• Proven experience in process automation to streamline operations and reduce manual work.

• Experience in production support and incident management.

• Experience creating system monitoring dashboards, reports, and alerts.

• Skilled in conducting incident post-mortems and implementing preventive measures.

• Familiarity with programming concepts and collaboration with engineering teams.

• Demonstrated ability to learn quickly, think strategically, and communicate effectively across teams.

What you’ll be doing:

• Translate business requirements into clear, actionable technical specifications and system designs.

• Map business requirements and solutions to system/technical requirements

• Work on the frontend application for a payment system.

• Support the provisioning of cloud infrastructure for the system, with emphasis on enabling  logging, tracing and monitoring.

• Design and refine monitoring and alerting systems using approved tools to enable faster incident detection.

• Define and maintain SLIs/SLOs for application services, applying SRE best practices.

• Automate routine operational processes to improve efficiency and reduce manual overhead.

• Partner with Incident and Problem Management teams to conduct root cause analyses and prevent recurrence.

• Collaborate with cross-functional technical teams to troubleshoot and resolve production issues.

• Continuously identify and implement improvements to boost system reliability, resilience, and fault tolerance.

Note: 

1. All contractors and their respective employers (for C2C) are required to sign a Mutual Non-Disclosure Agreement (MNDA) before any client details or end-client information can be disclosed. Please be advised that no interviews will be scheduled until all required MNDA documents have been fully executed.

2. Profiles received without rates will be consider "incomplete" and will not be processed. All submitted candidates will be compared on value versus rate. Please submit your most competitive rate to maximize your chances of selection.

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