*Hiring:  Business Analyst, Defect Management & Project Delivery Coordinator – Contract (Onsite– Plano, TX )* 

Onsite: Plano, TX. Two Positions 

Core Skills: Program/Project Management, Agile/Scrum, Stakeholder Management, Defect Management, Release Planning, Reporting & Metrics, Tools (Jira, Confluence, JQL), Cross-functional Coordination.

Other: Familiarity with software development lifecycle (SDLC), Quality Assurance, Defect Lifecycle Management, Cloud/Infrastructure projects, vendor and partner coordination.

Soft Skills: Excellent communication, analytical thinking, attention to detail, leadership, ability to drive consensus and influence cross-functional teams.

To Apply (Email Only): 

Send an email to success@trueleansolutions.com 

Subject:  [FULL NAME] [POSITION TITLE]

In the body of your email, include the following details: 

📍  Current Location:

🛂  Work Authorization / Visa Status:

📅  Interview Availability:

⏳  Notice Period / Earliest Joining Date:

💲  Expected Contract Rate (hourly on 1099 or C2C):

🔗  LinkedIn Profile URL:

📎  Attach your updated resume in Word format (.doc or .docx)

For C2C Candidates, please also include your Employer Details Listed Below: 

🏢 Legal Company Name:

🌐 Company Website:

📬 Address:

📞 Company Phone Number:

📧 Company Email:

👤 Primary Contact Name:

📲 Primary Contact Number:

✉️ Primary Contact Email:

Note: Incomplete applications will not be processed/considered.  

DETAILED JOB DESCRIPTION

What we’re looking for:

• Experience in program or project management within technology, QA, or enterprise delivery environments

• Strong experience managing day-to-day workflows across geographically distributed delivery teams (NA, AU, NZ, EU)

• Proven expertise in defect management, triage coordination, and release planning

• Deep understanding of Agile/Scrum methodologies, sprint execution, and release velocity tracking

• Skilled in using Jira (including JQL) for defect tracking, reporting, and workflow optimization

• Demonstrated ability to lead prioritization and consensus-building with cross-functional stakeholders

• Experience in planned vs. actual release tracking, burn-down reporting, and data-driven decision-making

• Ability to identify and address bottlenecks, ensuring alignment with project milestones and delivery goals

• Strong problem-solving and root cause analysis support for cross-system defects

• Excellent reporting skills with the ability to convert raw data into clear visualizations and executive-ready summaries

What you’ll be doing:

• Manage daily project workflows across global delivery teams, ensuring clear tracking of progress and blockers

• Oversee daily defect reporting and burndown tracking, ensuring transparency across teams and management

• Maintain and update Jira dashboards and JQL queries for accurate defect release planning and prioritization

• Lead defect prioritization discussions with program stakeholders

• Track planned vs. actual releases weekly, adjusting plans and team velocity based on delivery performance

• Allocate and assign defects strategically to meet milestone and quality goals

• Coordinate defect triage sessions to ensure timely resolution and accountability

• Follow up on individual defects to maintain visibility and prevent slippage

• Optimize Jira dashboards and workflows for efficient defect tracking and reporting

• Support root cause analysis sessions for cross-system impacting defects and drive process improvements

Note: 

1. All contractors and their respective employers (for C2C) are required to sign a Mutual Non-Disclosure Agreement (MNDA) before any client details or end-client information can be disclosed. Please be advised that no interviews will be scheduled until all required MNDA documents have been fully executed.

2. Profiles received without rates will be consider "incomplete" and will not be processed. All submitted candidates will be compared on value versus rate. Please submit your most competitive rate to maximize your chances of selection.

TLS22

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